Haiku Home Support & Documentation


My wall control failed to join my Wi-Fi network.

Last updated: May 16, 2017
  • Make sure you entered the correct Wi-Fi password for your network during Haiku Wall Control set-up and that your mobile device is connected to the network to which you attempted to connect the wall control.
  • Make sure your wall control is within range of your router. Check the router specifications for details about ranges and function.

If you have verified these conditions, but your wall control is still not showing up in the app, reset your wall control’s network settings. See How do I reset my wall control’s network settings? for instructions.

  • If you’ve reset the wall control’s network settings, connect your mobile device to your home Wi-Fi network. Tap , and then tap Connect a Device.
  • Follow the on-screen prompts to reconnect your wall control to your Wi-Fi network. Make sure you have your Wi-Fi SSID (network name) and password ready.

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