Haiku Home Support & Documentation


My remote is not controlling my L Series fan

Note: Since our IR remotes are universally programmed, no “pairing” is required. However, if you’re having trouble getting your remote to work, try the following:

  • Make sure the clear plastic battery tab has been removed, a working battery is installed, you are within range, and you have direct line of sight to the fan/light you’re attempting to control.
  • If the remote still does not work after satisfying the above requirements, there may be a another issue (see below).

L Series

Verify all ground wiring and motor harness connections are secure.

  • Make sure the Yellow wiring clip (c) is connected to the fan motor (d).
  • Make sure the motor post ground screw (b) should be connected at the extension tube base.
  • Make sure the green identification sticker has been removed.
  • Make sure that the upper extension tube ground wire (a, b) is secured to the outside of the mounting bracket hex screw (c).
  • Make sure the green identification sticker has been removed.
  • Make sure wiring connections are secured with wire nuts.


  • Make sure the wiring harness from the control box (a) and the harness from the junction box (b) are connected.
  • Unplug and reseat 5-pin connector and 3-pin connector at the control box.
  • Unplug and reseat 3-pin connector and 2-pin connector at motor housing cover (a).
  • Check the IR filter connection at motor (b). This harness can sometimes be installed backward.
  • Make sure the colored wires are lined up properly (red to red, black to black, purple to purple).
  • The clip on the extension tube harness should seat against the notch in the motor’s IR filter connector.

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