Haiku

Haiku Home Support & Documentation

SUPPORT

I need a different length of extension tube. Can you send me a new one?

  • A Tall Ceiling Kit that includes 48- and 60-inch extension tubes is available and can be purchased on the Haiku Home website. These tubes are all interchangeable but cannot be combined.
  • Universal Mount: Universal mount fans include 7-, 20-, and 32-inch extension tubes (84-inch fans do not include a 7-inch tube).

If you have a Low Profile or Standard Mount, the fan extension tubes cannot be changed. If your fan requires a different mount type, the fan must be exchanged. 

Still need help?

Call Chat Email Your email has been received.
United States Sales:
855-694-2458
Mon. - Fri.: 8 a.m. - 6 p.m. EST

Customer Service:
855-694-2458
Mon. - Fri.: 7:30 a.m. - 9:00 p.m. EST
Sat.: 10:00 a.m. - 6:00 p.m. EST Australia/Oceania +61 1300 244 277
Monday - Friday: 8 a.m. - 5 p.m. Canada 844-424-5848
Monday - Friday: 8 a.m. - 5 p.m.
Singapore +65-6709-8503
Monday - Friday: 0800 - 1700 (GMT+8) Malaysia (+603) 5565 0888
Monday - Friday: 0800 - 1700 (GMT+8) East Asia +852-2836-5808
Monday - Friday: 0900 - 1700 (GMT+8) All Other Geographies +1-859-233-1271

Complete the form below and we will contact you shortly.