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Haiku Home Support & Documentation

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How do I set up the Haiku Home app?

Last updated: May 3, 2018

Before Setting Up the App

  1. Obtain your Wi-Fi router SSID (network name) and password.If you do not have a Wi-Fi network or you do not want to connect your Haiku products to your network, you can use the app to turn a Haiku product into a Wi-Fi access point. See Setting Up Your App below for instructions. Note: Haiku product Wi-Fi access points do not have an internet connection.
  1. Install and test your Haiku products. Make sure your products are receiving power. Use the provided remote to test fan and light functionality. See their respective installation guides for instructions on installing your product.

Setting Up Your App

iOS Devices:

  1. Download the Haiku Home App to your iOS device.
  2. Open the app.
    1. If this is your first time using Haiku Home, create an account.
    2. If you already have a Haiku Home account, sign-in, Tap , and tap Add a Product.
  3. On the Let’s Set Up Your Product! screen, tap Let’s Go.
  4. Make sure your Haiku product is installed and powered on, then tap Next.
  5. When you see the Connect to Your Device screen, go to your device’s Settings app and navigate to Wi-Fi settings. Your Haiku product’s default network will appear in the list of available networks, and it will begin with the word Haiku (e.g. Haiku_L_AA:BB:CC).
  6. Tap on the Haiku product’s Wi-Fi network and wait for the Wi-Fi symbol to appear in the status menu at the top of the screen.
  7. Return to the Haiku Home app.
  8. Tap Set It Up, and follow the instructions to name your fan and assign it to a room.
  9. On the Connect Your Device screen, select I Have a Wi-Fi Network if you have an existing network in your home.
  10. If you don’t have a Wi-Fi network, click here to learn about setting up an AP network.
  11. On the next screen, select your Wi-Fi network from the list.
  12. Enter your Wi-Fi password, and tap Next.
  13. When the Haiku product successfully joins your network, you will see a Congratulations! message.
    1. If you receive a message stating that your Haiku product failed to join the network, see My fan failed to join my Wi-Fi network for further assistance.

Tap Add Another Device to connect other Haiku products to your home network.

Tap Finished Adding Devices if you don’t have any more Haiku products to connect right now.

 

Android Devices:

Important: Before starting, make sure your Location Services and GPS are turned on in your mobile device’s settings.

  1. Download the Haiku Home App to your Android device.
  2. Open the app.
    1. If this is your first time using Haiku Home, create an account.
    2. If you already have a Haiku Home account, sign-in, tap , and tap Add a Product.
  3. On the Let’s Set Up Your Product! screen, tap Let’s Go.
  4. Make sure your Haiku product is installed and powered on, then tap Next.
  5. If you are using an Android device, you may be asked to allow location access. This lets us use the Wi-Fi radio in your phone/tablet to locate nearby Haiku devices that have not yet been set up.
  6. At the Connect to Your Product screen, select your Haiku product’s default network from the list of products (e.g. Haiku Fan (AA:BB:CC) – the characters inside the parentheses are each product’s unique identifier).
  7. From the Room Setup screen:
    1. Tap Add Room to create a new room.
      • Select the room type.
      • Name your room, then tap Next.
    2. Choose a previously-created room (if you have set up one or more Haiku products already).
      • Be sure to place items that should work together (e.g. a fan and wall control) in the same room.
  8. Name your Haiku product, then tap Next.
  9. On the Connect to Wi-Fi screen, select your Wi-Fi network from the list.
  10. Enter your Wi-Fi network password and tap Next.
  11. When the Haiku product successfully joins your network, you will see a Setup Complete! Message.
    1. If you receive a message stating that there seems to be a problem, see My fan failed to join my Wi-Fi network for further assistance.

Tap Add Another Product to connect other Haiku devices to your home network.

Tap Finished if you don’t have any more Haiku devices to connect right now.


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