Haiku Home Support & Documentation


How do I disable my Haiku fan’s Wi-Fi signal?

Last updated: April 16, 2018

Note: Disabling your Haiku products’ Wi-Fi signal will make it invisible in your mobile devices’ Wi-Fi settings and prevent connection to the Haiku Home App. 

  1. Make sure your fan has firmware version 2.3.2 (or later). To see which firmware version your fan has, open the Haiku Home App, tap  , then tap Update Firmware to see the firmware version of each connected Haiku product. If required, you can update your fan’s firmware from this screen.
  2. Restore your fan to its factory settings.
  3. While pointing the remote at the fan, press and hold the fan ON/OFF button until the LED indicators blink.

  1. Within 30 seconds, press the “plus” button five times.

  1. The LED indicators will turn on briefly and then stop blinking. The fan’s Wi-Fi signal is now disabled.

Note: To re-enable the products’ Wi-Fi signal, complete a network reset using the remote control.

Was This Helpful?


Still need help?

Call Email Your email has been received.
United States Sales:
Mon. - Fri.: 8 a.m. - 6 p.m. EST

Customer Service:
Mon. - Fri.: 7:30 a.m. - 9:00 p.m. EST
Sat.: 10:00 a.m. - 6:00 p.m. EST Australia/Oceania +61 1300 244 277
Monday - Friday: 8 a.m. - 5 p.m. Canada 844-424-5848
Monday - Friday: 8 a.m. - 5 p.m.
Singapore +65-6709-8503
Monday - Friday: 0800 - 1700 (GMT+8) Malaysia (+603) 5565 0888
Monday - Friday: 0800 - 1700 (GMT+8) East Asia +852-2836-5808
Monday - Friday: 0900 - 1700 (GMT+8) All Other Geographies +1 859-410-6286

Complete the form below and we will contact you shortly.