Haiku

Haiku Home Support & Documentation

SUPPORT

How can I disconnect my ecobee from my Haiku Home account?

Last updated: May 4, 2018

iOS

  1. Tap , then select Smart Home Integration.
  2. Tap the appropriate thermostat account.
  3. At the bottom of the screen, tap the Disconnect button.

Android

It is not currently possible to do this from the Haiku Home app for Android. Please follow the steps below to disconnect via the ecobee web site.

  1. In a web browser, navigate to ecobee.com and log into your ecobee account.
  2. Open the settings menu and select My Apps.
  3. Select Haiku and click/tap the Remove App button.

Was This Helpful?

Yes
No

Still need help?

Call Email Your email has been received.
United States Sales:
855-694-2458
Mon. - Fri.: 8 a.m. - 6 p.m. EST

Customer Service:
855-694-2458
Mon. - Fri.: 7:30 a.m. - 9:00 p.m. EST
Sat.: 10:00 a.m. - 6:00 p.m. EST Australia/Oceania +61 1300 244 277
Monday - Friday: 8 a.m. - 5 p.m. Canada 844-424-5848
Monday - Friday: 8 a.m. - 5 p.m.
Singapore +65-6709-8503
Monday - Friday: 0800 - 1700 (GMT+8) Malaysia (+603) 5565 0888
Monday - Friday: 0800 - 1700 (GMT+8) East Asia +852-2836-5808
Monday - Friday: 0900 - 1700 (GMT+8) All Other Geographies +1 859-410-6286

Complete the form below and we will contact you shortly.