Haiku

Haiku Home Support & Documentation

SUPPORT

Alexa recognizes my voice command, but asks me to clarify which Haiku product I want to control.

This typically means there are two entries for one Haiku device in Alexa’s database, or that two separate fans, lights, or Rooms have the same name in the Haiku Home app. For example, you may have named two rooms “Bedroom” in the Haiku Home app. 

  1. Open the Haiku Home app and verify the correct devices are being displayed with unique room/device names.
  2. Rename any device or room by tapping  the and choosing “Rooms & Devices” from the list.
    If you want to disconnect one of your Haiku fans or lights from Alexa, select “My Haiku Home Account,” tap on a device, and tap Remove to disconnect it.
  3. Once the appropriate changes are made in the Haiku Home app, go the Settings menu in the Alexa app, tap Smart Home, and then tap Discover Devices.

Note: you can also control groups of Haiku products using Alexa groups in the Alexa app. See the Amazon Alexa app for more details.

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