Haiku

Haiku Home Support & Documentation

SUPPORT

Alexa isn’t discovering my Haiku Fans or Lights. What do I do?

In order for Alexa to discover Haiku devices, the Alexa skill must be linked to your Haiku Home account, and your Haiku devices must be claimed under the associated Haiku Home account.

  • Tap  and select “My Haiku Home Account” from the menu. Scroll down to “My Haiku Devices” if using iOS, or “My Devices” if using Android. The devices listed here should be discovered by Alexa.
  • Any device with a + next to its name is unclaimed and will not be discovered by Alexa.
  • Tap the + to claim the device under your Haiku Home account, wait a few minutes, and ask Alexa to discover your devices again.

When enabling the Haiku Home skill in the Alexa app, you must link the skill to your Haiku Home account using the same email address and password you use in the Haiku Home app.

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