Haiku

Haiku Home Support & Documentation

SUPPORT

All Ecobee Support

Getting Connected

  • I have multiple Haiku fans. Can I change which fan is paired to my ecobee?
  • I have multiple Haiku fans. Can I change which fan is paired to my ecobee?
  • I have multiple Haiku fans. Can I change which fan is paired to my ecobee?

    Yes, you can change which fan is paired with a thermostat.

    1. Open the Haiku Home app, tap , and select Smart Home Integration.
    2. Under the Thermostat Integrations heading, tap the ecobee icon. You will see each ecobee thermostat that is linked to your account.
    3. Select the thermostat you wish to update from the list.
    4. Select the Haiku fan you’d like to pair with this thermostat, then tap the Next button.
    5. Set your ideal temperature and min/max speeds, tap Next, then tap Done.
  • I have connected my ecobee to my Haiku fan. What do I do now?
  • I have connected my ecobee to my Haiku fan. What do I do now?
  • I have connected my ecobee to my Haiku fan. What do I do now?

    To take full advantage of your smart thermostat pairing, enable “ecobee pairing” mode.

    1. Open the Haiku Home app and select the room containing the fan that is connected to your ecobee.
    2. Tap the  icon.
    3. Under the Fan heading, change the Auto Comfort settings to “ecobee pairing.”

     

    When this setting is active, the appropriate Smart Mode will be automatically enabled based on the thermostat’s settings. For example, if the thermostat is set to cooling mode, the paired fan will automatically enter Smarter Cooling.

    When set to “ecobee pairing,” your fan will automatically adjust its speed to help your HVAC system keep you comfortable while lowering energy costs.

Controlling My Product

  • Can my ecobee thermostat control more than one Haiku fan?
  • Can my ecobee thermostat control more than one Haiku fan?
  • Can my ecobee thermostat control more than one Haiku fan?

    Yes. Although only one fan can be connected directly to your ecobee thermostat, all fans assigned to the connected fan’s Room in the Haiku Home app will operate simultaneously.

    For example, if you have two fans assigned to “Living Room” in the Haiku Home app, connecting either of those fans to your ecobee will result in both of them being controlled by the thermostat.

    To adjust your Room settings:

    iOS

    1. Tap  in the Haiku Home app and select Rooms and Devices.
    2. Tap Edit and drag to assign your fans to the desired Rooms.
    3. Tap Done to save changes.

    Android

    1. Select a room from the Home screen.
    2. On this screen, Tap the button in the top right corner and select Room Settings.
    3. Tap Included Devices and select which devices should be in this room.
    4. Tap OK to save changes.
  • How do I get my Haiku fan and ecobee thermostat to work together?
  • How do I get my Haiku fan and ecobee thermostat to work together?
  • How do I get my Haiku fan and ecobee thermostat to work together?

    1. Make sure that your ecobee thermostat is set up and working properly.
    2. Open the Haiku Home app, tap , and then select Smart Home Integration.
    3. Under the Thermostat Integrations header, tap Add a Thermostat Integration.
    4. Select ecobee from the list.
    5. Enter your ecobee account credentials, if prompted.
    6. Select the thermostat you wish to connect with your Haiku fans, then tap Next.
    7. Select the fan you wish to pair with your ecobee thermostat, then tap Next.
    8. Set your ideal temperature and min/max fan speeds, then tap Next.
    9. Tap Done.

    Note: Although only one fan can be connected directly to your ecobee thermostat, all fans assigned to the connected fan’s Room in the Haiku Home app will operate simultaneously.

    For example, if you have two fans assigned to “Living Room” in the Haiku Home app, connecting either of those fans to your ecobee will result in both of them being controlled by the ecobee.

    To adjust your Room settings:

    iOS

    1. Tap  in the Haiku Home app, then select Rooms and Devices
    2. Tap Edit and drag to assign your fans to the desired Rooms.
    3. Tap Done to save changes.

    Android

    1. Select a room from the Home screen.
    2. On this screen, Tap the button in the top right corner and select Room Settings.
    3. Tap Included Devices and select which devices should be in this room.
    4. Tap OK to save changes.

Account Questions

  • How can I disconnect my ecobee from my Haiku Home account?
  • How can I disconnect my ecobee from my Haiku Home account?
  • How can I disconnect my ecobee from my Haiku Home account?

    iOS

    1. Tap , then select Smart Home Integration.
    2. Tap the appropriate thermostat account.
    3. At the bottom of the screen, tap the Disconnect button.

    Android

    It is not currently possible to do this from the Haiku Home app for Android. Please follow the steps below to disconnect via the ecobee web site.

    1. In a web browser, navigate to ecobee.com and log into your ecobee account.
    2. Open the settings menu and select My Apps.
    3. Select Haiku and click/tap the Remove App button.